Account & Security
- Use OTP or password login with strong unique password.
- Never share OTP with anyone, including support.
- Review profile and address details periodically.
Help Centre
Essential guidance for suppliers and purchasers.
Buying & Selling
- Products enforce MOQ and stock checks at cart and checkout.
- Sellers should upload clear product images and descriptions.
- Track order status from dashboard and order pages.
Shipping & Returns
- Order events and tracking timeline are visible in order details.
- Return requests can be raised from order workflows.
- Keep communication documented for faster resolution.